Venetian Jewelers – Sanford, Florida Return and Exchange Policy

Thank you for shopping with Venetian Jewelers. We strive to provide you with the finest jewelry and perfume selections. If for any reason you are not completely satisfied with your purchase, we offer a 15-day return/exchange policy. Please read the following guidelines:

Returns/Exchanges Eligibility:

  1. Items must be returned within 15 days of the purchase date.
  2. The item must be in its original condition, unworn, and with all original tags and packaging.

Non-Returnable Items:

  1. Customized or engraved items.
  2. Perfumes that have been opened or used.
  3. Items damaged due to customer mishandling or negligence.

Return/Exchange Process:

  1. Contact us at [insert your contact email here] to initiate the return/exchange process.
  2. Provide your order number, item description, and reason for return/exchange.
  3. You will receive instructions on how to return the item.

Refunds/Exchanges:

  1. Refunds will be issued to the original payment method once the returned item is received and inspected.
  2. Exchanges will be processed promptly after the returned item is received.

Shipping Costs:

  1. Customers are responsible for return shipping costs, except in cases of defective or damaged items.
  2. Original shipping charges are non-refundable.

Contact Information: Email: [perfumenjewels@hotmail.com]

Please feel free to reach out if you have any questions or concerns regarding our return/exchange policy. Your satisfaction is our priority.

Thank you for choosing Venetian Jewelers!